FAQ
Most frequent questions and answers
Our face washers are all re-usable. Wash and use time and time again.
Yes. All our washers can be washed in the washing machine much the same as your bath towel.
Simply apply water and soap to the exterior of the face washer to wash face and body. Or simply use to rinse off cleanser, scrubs, masks and make up.
Yes we can ship to most overseas countries, please contact us for shipping costs.
We accept refunds or exchanges for faulty products within 30 days of purchase.
We will require proof of purchase and item(s) must be returned to us prior to the refund been issued.
The item must be unwashed, unused and in the original packaging.
Please don’t hesitate to get in touch with us, after all we want all our customers to be satisfied with our product!
Please feel free to contact us at info@chiffonaustralia.com.au we are more than happy to assist you navigate refunds for faulty products.